Today is the last section for Management of Care.
Case Management
Collaborate with team
Concepts of Management
Performance improvement
Referrals
If you reviewed the Triage pdf from last time it talked about collaborating and referring customers.
Here is a good review of what case management is about.
https://www.registerednursing.org/nclex/case-management/
And about referrals – https://www.registerednursing.org/nclex/collaboration-interdisciplinary-team/
That page / site has some good other links you can review.
As always if you have any specific questions, please let us know.